Refund policy

Collectors Republic Return and Refund Policy
Last Updated: May 2026

Thank you for shopping at Collectors Republic! We value your trust and are committed to providing you with authentic, high-quality Pokémon & One Piece Cards and merchandise.

1. No Returns Accepted

Due to the nature of our products and to maintain the integrity of our collectibles, all sales are final. We do not accept returns under any circumstances.

We encourage customers to review their orders carefully before completing a purchase. If you have any questions about a product, feel free to contact us before ordering — we're here to help.

2. Refunds

Refunds will only be issued in rare cases where an error occurs on our end, such as:

  • Receiving the wrong item

  • Receiving a damaged item (proof required)

If such a case arises, please reach out to us within 7 days of receiving your order. We’ll work with you to find a solution.

3. Non-Refundable Items

All products are considered non-returnable and non-refundable, except in the limited cases outlined above. This includes but is not limited to:

  • Opened or damaged booster packs or boxes

  • Sealed products that have been opened

  • Customized or altered items

4. Order Cancellations

Orders may be canceled within 24 hours of placement. After that period, if the order has been processed or shipped, it cannot be canceled or refunded.

5. Contact Us

If you believe you received an incorrect or damaged item, or have any concerns, please contact us through our Contact Us page. We're happy to assist and ensure your experience is positive.

6. Policy Updates

Collectors Republic reserves the right to update this policy at any time. Please review it periodically to stay informed.

By shopping at Collectors Republic, you agree to the terms outlined above.